Exciting new opportunity at the Club
Huddersfield Town has an exciting new opportunity for an individual to join the Club’s Commercial Department.
Reporting to the Commercial Manager and Commercial Director, the Club needs a Hospitality and Event coordinator to cover for a current employee that is about to begin maternity leave.
A full job description is below; if you would like to apply for this position, please send your full CV with a covering letter to the Stadium for the attention of Commercial Manager Tracy Nelson via post (Huddersfield Town, Stadium Way, Huddersfield, HD1 6PX) or email (tracy.nelson@htafc.com). The deadline for applications is 5pm on Wednesday 17 October 2012.
Job Title: HOSPITALITY AND EVENT (H&E) COORDINATOR
Department: Commercial
Position and reporting line: Tracy Nelson (Commercial Manager) and Sean Jarvis (Commercial Director)
Purpose of role: To provide a professional point of contact and a comprehensive administrative, customer service clerical support service for events and hospitality both match day and non-matchday
Key relationships: Internal – Hospitality and events staff and wider commercial team. External – Customers, Sponsors of the Club, KSDL, Stadium Caterer
Overview: Support the organization, preparation and running of hospitality for Home First Team Match days and Commercial Events.
Key Tasks: To include:
• Weekly Sales Figures
• Answering telephones and dealing with customer enquiries
• Written sales confirmations to client, including sales invoice for payment and what is included in their package for commercial and advertising.
• Processing of payments
• Commercial hospitality Match Day ticket issuing – ticket wallet with tickets, car parking menu, directions and itinerary
• Programme details – organize copy and pictures for sponsors gallery, liaise with client for sponsor logos and Match Sponsor full page advert for insertion in the programme
• Match day co-ordination – match day brief, table plans, catering numbers, room set up, ordering match day flowers; booking White Rose Club entertainment
• Post-match – organize photos to be uploaded onto commercial website, sponsor photos to be printed and presented in a folder for signing and posting or delivery by Tracy Nelson
• Renewals – WRC organize brief for production of leaflet,
• Issue contracts for private boxes, along with invoicing procedures
• Player Sponsorship – confirmations, logos and messages for insertion in the programme; logos for inclusion under player profile on website; organize Canalside lunch with players, manager and coaching staff
• H&E stories placed on ‘Official Website’ to be uploaded on the commercial website
• Cover for Tracy Nelson when on leave
• Event planning – liaise with Tracy Nelson re dates; brief for flyers, posters and CRM promotional literature
• Event co-ordination – Co-ordinate all aspects of events from start to finish – menus, room layouts, AV equipment, liaise with client re logos and editorial for event programmes; liaise with sponsors for event organization; room plans, attend events; confirmations with details of package and invoice; ticket issue, payments
- Ladies Lunch
- Sporting Dinner
- Golf Day
- Awards Dinner
Match Day
• Attendances on match days – ensure room set up correct, deal with ticket issues and collections; organize sponsors mementos; complete running order for commercial requirements; staff wages; work with team to ensure sponsors benefits fulfilled.
• Match day return figures
Partner events – as required based on above event co-ordination for example:
Partner event initiatives – may be required to work as part of a working group on specific initiatives; issue tickets for events.
