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Ticket News

IMPORTANT INFORMATION FOR 2022/23 SEASON CARD HOLDERS

11 July 2022

Ticket News

IMPORTANT INFORMATION FOR 2022/23 SEASON CARD HOLDERS

11 July 2022

2021/22 Season Card holders can retain physical and digital cards

- Important information for 2022/23 Season Card holders
- New Season Card holders will receive a physical access card by the end of July
- We’d encourage Season Card holders to try the digital version!

Season Card holders for the upcoming 2022/23 Sky Bet Championship campaign will once again have the option of using a digital or physical access card to gain entry to the John Smith’s Stadium this season.

If you are a 2021/22 Season Card holder, and haven’t moved stands, seats or age bands, then your 2022/23 Season Card will be loaded onto your existing card, including the card that you may have in your Apple Wallet or Google Pay.

If you are a new Season Card holder, have moved stands or seats, or changed age bands, you should recieve a new card by Saturday 23 July 2022. If you do not receive your new card over this weekend, please email ticketenquiries@htafc.com to let us know, stating your full name and client reference number.

Every Season Card holder will receive an email in the coming weeks to introduce the digital access option for the new campaign!

The email will include full information on how to setup your Season Card on your smart phone, and we believe you’ll find it a very straightforward process! Having your access card on your phone should stop you ever misplacing or forgetting your physical card, and we think you’ll find it just as easy as getting your physical card out of your wallet or bag in order to enter the Stadium.

If you’re not comfortable with that process, you’ll have the option of your new physical card too.

Regardless of which option you choose to use on a match day, you will only gain access once – either via the digital card or the physical one. However, you can then use either method again at the next home game.

If you haven’t received anything by Tuesday 26 July, please email ticketenquiries@htafc.com stating your Client Reference Number.

Similarly, if you no longer have access to your 2021/22 Season Card, either the physical or digital version, please email ticketenquiries@htafc.com.

2022/23 Season Cards are still on sale, CLICK HERE to get yours!


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