Town launches new scheme to help supporters with hidden disabilities
- New scheme launched on match days for supporters with hidden disabilities
- Town hopes to make it easier for fans with hidden disabilities to enjoy the game
- Contact Town’s Disability Liaison Officer to opt in to the scheme
Huddersfield Town is introducing a new scheme to support fans with disabilities on match days.
The new scheme will help those with hidden disabilities to easily identify themselves to Club and Stadium staff should they need assistance, without being required to explain their disability. This will enable the fan to be supported in the appropriate way.
The Club hopes this will make it easier for fans with disabilities such as Crohn’s disease, Autism or other hidden conditions to come and enjoy the game.
Exact details of the scheme are not being widely publicised, but supporters who would benefit from the initiative will be given something to show to stewards or staff if it was needed.
The scheme will be put in place for the first time at Town’s Sky Bet Championship game against Sheffield Wednesday.
Huddersfield Town’s Supporter Services Manager, Robyn Kennerdale, commented:
“As a Club we are constantly working to improve the experience for our disabled supporters, and we are committed to promoting inclusion and accessibility.
“After seeing similar schemes in action at other venues, and liaising with our Disabled Supporters Club, we hope adopting our own scheme will support those who need it.”
Disabled season card holders are being contacted directly about the scheme over the next few weeks. To opt in you can click the following link to download the form HERE, and return to the Club’s Disability Liaison Officer on email@example.com or call 01484 960 606 and select option 5. To send by post, please send to Disability Liaison Officer, Huddersfield Town Football Club, John Smith’s Stadium, Huddersfield, HD1 6PX. Alternatively you can drop the form in at the Ticket Office.
Huddersfield Town is a proud supporter of Level Playing Field and will be marking its Weeks of Action in February and March 2020. The Club also works closely with the Huddersfield Town Disabled Supporters Club (HTDSC) to promote inclusivity.
Three First Team players surprised members of the HTDSC in March 2019 at one of their monthly social events and took part in the special question and action session.
Again, in that month, First Team players and staff were joined by local deaf and hard of hearing children from Newsome High School at PPG Canalside to learn Basic Sign Language.
Level Playing Field also trained staff members in Disability Awareness and Etiquette earlier in the season.
To read the Club’s Disability Access Guide, please click HERE.